administration - Sage CRM - It is possible to create secondary teams? -


for example have primary team called "cable management" , want create secondary teams ic1 , ic2 children of cable management, , ic1 , ic2 secondary teams, add users.

how can achieve kind of behavior?

if need using teams, can add new field team entity. team listed under administration > customisation > secondary entities > team.

add field of type "team select" , give column name, caption, etc. advise "parent team" (chan_parentchannelid).

next, edit team screens include new field. screens want edit are: - team search box (channelsearchbox) - team admin box (channeladminboxlong)

once have added field screens, can start specify parent teams in system. record link 1 team another. can use link in database select parent details.

e.g.

select     t.chan_channelid teamid     , t.chan_description teamdescription     , p.chan_channelid parentid     , p.chan_description parentdescription channel t left outer join channel p on p.chan_deleted null     , p.chan_channelid = t.chan_parentchannelid t.chan_deleted null

please note: above sql untested :)

you can create many child teams want using method, each own child teams.

you may want add new parent field team list (channeladmingrid).

we hope helps! 6 ticks support


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